With increased scrutiny into how Facebook monitors and reviews the content that users and advertisers promote on their platform, Facebook ad guidelines are more strict than ever before.
As a result, you need a solid grasp of what is allowed, as well as what isn’t, to ensure your ads get approved.
Don’t let a lackluster understanding of Facebook’s current advertising guidelines result in disapproved ads and more work for you.
Read through our advertising guidelines for Facebook in 2019 below!
Facebook Ads That Are NOT Allowed:
There are certain types of content that Facebook will not accept on their platform outright.
If you’re selling any of the following products, or providing any of these services, you won’t be able to advertise on their platform.
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Adult content
Facebook does not allow sexually suggestive or sexually explicit material on their platform. This includes nudity, implied nudity, content that alludes to sexual activity, excessive visible skin, or images focused on individual body parts.
Example sourced from Facebook’s Prohibited Content Guidelines.
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Hate speech and harassment
Any ads using hate speech or harassing language are grounds for an outright ban from Facebook. This includes any ad that discriminates or encourages discrimination against a person based on their race, ethnicity, color, national origin, religion, age, sex, sexual orientation, gender identity, family status, disability, medical or genetic condition.
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Illegal drugs
You cannot reference any illegal or illicit substances in your Facebook ads.
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Prescription drugs
Only pre-approved pharmacies and drug companies can run ads on Facebook.
With the rise of medical marijuana and the legal cannabis industry, Facebook has relaxed its position on allowing some relevant businesses with a gray verification badge. However, their ad policy still prohibits ads that “promote the sale or use of illegal, prescription, or recreational drugs.”
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Alcohol sales
Facebook will allow only ads for alcohol to strict age-restricted audiences in countries where it is legal.
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Online gambling
Facebook only allows ads for online gambling in countries where it is legal.
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Tobacco products and related paraphernalia
Example sourced from Facebook’s Prohibited Content Guidelines.
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Dating websites and adult friend finders
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Weapons, ammunition, and explosives
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Promoting or facilitating an illegal activity
Image Guidelines
The images you use have a direct impact on whether or not Facebook approves your ads. Creating images that follow these guidelines will ensure that you’re not putting your ads at risk and generating extra work for your team when they need to be redone.
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Do not include more than 20% text in any image.
This does not refer to the headline or body content of your ads, it only applies to text that is applied over the image itself.
Ad image examples via Facebook Business Help Center.
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Do not show sexually suggestive or sexually explicit material
Just like the general content rules, the images you use in your ads cannot show nudity, implied nudity, sexual activity, excessive amounts of skin, or focus on individual body parts.
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Do not promote sensational content
You cannot use images that may shock or scare Facebook users. This includes images of abuse, gore, violence, or the threat of violence.
Example sourced from Facebook’s Prohibited Content Guidelines.
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Do not include nonexistent functionality
This refers to check boxes, play buttons, multiple choice options, or notifications that do not work. If your image includes this, it will be disapproved.
The technical specifications of your image have an impact on its approval as well. Make sure that images of any size are uploaded at the highest resolution possible.
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Images should have a minimum height and width of 600 pixels.
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The file must be either a JPG or PNG.
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The image ratio must be 9:16 to 16:9.
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The aspect ratio tolerance is 3%.
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Text in your images cannot exceed 125 characters.
Some of these also change when your image includes a hyperlink:
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Image ratio: 1.91:1 to 1:1
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Headlines with more than 25 characters may be truncated.
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Link descriptions over 30 characters may also be truncated.
With the rising popularity of Facebook Video Ads, it’s important to note that these guidelines extend to those as well. Video ads also have an added consideration for Disruptive Content and Entertainment Related Restrictions. Your videos cannot include content that is disruptive to the user, like flashing screens or loud noises. Any ads related to media, such as video games, TV, or movies, can only target 18+ audiences if they depict scenes with mature content.
Written Copy Guidelines
Compelling copy is the most important part of your Facebook ads — nail it and users are more likely to convert. When you create this copy, it needs to align with Facebook’s restricted and prohibited content guidelines and be 100% relevant to the product or service you’re offering and the audience being targeted.
You need to follow Facebook’s Community Standards at all times and make sure your ads include:
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Accurate portrayals of your brand
The ads you create must speak accurately and honestly about the product, service, company, or brand being advertised.
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Information relevant to the rest of the ad
The copy you include must be relevant to the image in your ad, as well as the landing page the ad directs users to after clicking.
Targeting Guidelines
When you’re serving ads to a particular audience, you need to make sure they’re relevant to their interests — not only for better conversion rates, but to ensure that you’re in line with Facebook’s targeting guidelines. If you’re targeting the wrong audience, or serving them information that is intentionally misleading, your ads will be disapproved.
Be careful that your ads don’t engage in:
You cannot use ads to harass or discriminate against Facebook users. For example, only advertising apartment rentals to people who identify as white, or promoting deceptive statements around loan or debt forgiveness are not permissible. Any antagonistic or disparaging language will also cause your ads to be disapproved.
This builds on Facebook’s anti-discrimination practices by proactively disapproving any ads that target groups or individuals on the basis of race, color, religion, sex, disability, family status or national origin. Advertisers who create ads that target any of the categories listed above will be considered predatory and, therefore, disapproved.
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Be careful what information you request via lead ads
You cannot request information about someone’s political affiliation, race, color, religion, sex, disability, family status or national origin.
There are also things to consider when using:
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Custom audiences
Creating custom audiences is one of the best tools you have as a Facebook advertiser. As regulations on the use of customer data continue to expand, any audience you build needs to comply with Facebook’s Customer Audience Terms.
This is especially important for EU advertisers, who have more stringent data collection policies to follow.
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Product specific targeting
Any advertisers that promote products such as alcohol or online gambling need to ensure that the correct country and age restrictions are set. Skipping this step will cause your ads to be disapproved.
Landing Page Best Practices
Facebook’s review process extends past the ads you create directly on your service.
They check all landing pages connected to your ads as well.
Ad review process example via Facebook Advertising Policy.
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Make sure your landing page is relevant
If the content on your landing page is not relevant to the content of your ad, it will not be accepted.
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Ensure a good user experience
Landing pages linked to your Facebook ads must have a good user experience. This means that the site is fully functional, free of spyware/malware, or any other software that results in a deceptive user experience.
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Maintain compliance
Your landing page must include the following to be compliant with Facebook’s guidelines: a privacy policy, clearly indicated pricing and billing where appropriate, an unchecked opt-in box, and information on how to cancel.
And there you have it: a rundown of Facebook’s advertising guidelines that will help you get your ads approved quickly and easily.
Just follow these rules and you’ll be serving ads to potential customers in no time.
If you have any questions, leave a comment below or tweet us @AdEspresso and we’ll be happy to answer them!
nick says
How can I get approval from Facebook to advertise our online pharmacy – “Christina’s Community Pharmacy”
http://www.facebook.com/ChristinasCommunityPharmacy?ref=hl
Thanks
Kristina says
Hi Nick,
Most online pharmacies will never receive approval from Facebook’s advertising team. The best way to try and get approval is to have a large enough budget where you get assigned a Facebook ad rep. To do this you will need to be willing to spend at least $1500/month in advertising dollars. I have found the Facebook ad reps really work on my behalf; however, I have never worked with an online pharmacy. Good luck!
Amanda Gilbert says
I know this article was posted over a year ago, but I’m hoping you guys can help me!
I’m having quite a few issues with a Facebook business page I run and I’m just about convinced Facebook is operated by robots (no offense, Wall-E) at this point. I work for an independent pharmacy here in town. All of my boosted posts are being declined with an alert: “the landing page violates Facebook’s Ad Guidelines by linking to an online pharmacy or pharmaceutical company without prior approval from Facebook.” We are not an online pharmacy, and we sell nothing online (and obviously we’re not doing anything illegal). I’m just trying to figure out a way to inform FB that we aren’t doing anything against their rules. Thanks for any pointers or tips!
Massimo Chieruzzi says
Hey Amanda. Unluckily there’s not much you can do unless you have a pretty high budget and can get in touch with a Facebook Sales account. You have pharmacy in your domain name and the topic I guess is strictly tied to pharmaceutical.
You may try advertising a landing page hosted on a third party domain (like unbounce.com) and try to remove as much as possible any reference to pharmaceutical.
SocialHi5 says
How effective is Facebook marketing for small business to get closer to the right customers?
Facebook marketing for small business has gained extreme popularity and there are good reasons for that. After all, Facebook is the biggest social media network with more than 900 million users across the world. You are bound to attract customers who will be interested in the type of products or services you offer. You can set the targeted customers who will view your ads and visit your website, and you are required to spend very little for your efforts.
socialhi5 says
This post can be accompanied with the picture of one of your patients with pleasant smile as added touch.new clients for their dental practice. Through Facebook we are able to drive phone calls to dentists in and around California. Statistics shows average of 35 – 40 calls per month with average call duration 5 minutes 40 seconds. Communication is the key to deliver solid message and currently Facebook is the leading way to communicate. It makes sense that any business, even a dentist’s office, would get profit from using Facebook as an advertising tool. Above, I have mentioned few steps to promote your brand via Facebook.
Nasser Rego, Eleven777 says
Hey, loved the post and the platform!
We’ve written guidelines for Middle East based brands who are just starting with Facebook advertising and are keen to know the basics. We’ve particularized the guide for hospitality brands, so you can check it out here: https://hubs.ly/H0bQB710
Online medical store says
These tips are truly genuine and one must consider while creating ads on Facebook.
Chester Loke says
Thanks for this helpful article. Making your ad creative and compliant is what will catch a potential customer’s eye.
Digital Santhosh says
Every advertiser must carefully understand the Facebook advertising guidelines before launching any campaign. Else it can lead to problems like Ad account restrictions and suspensions.
Jeffson Aliche says
What would be a good ad copy to sell an e-book on online businesses for $3, that would be compliant with the Facebook policy
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